Featured Insight
The Payments Race Navigating Disruption in the Global Payments Landscape: Top 10 Trends for Financial Institutions to Watch
May 2023
It’s hard to imagine a world where we relied less on digital payments than today. In the blink of an eye, the world of payments transformed from cash, coins, and checks to digital payments. Fintech and pure-play technology companies continue to unlock new payment methods with innovative solutions that are disrupting the incumbents in the financial services industry, such as retail and commercial banks.
Emerging technologies and new payment solutions are developing faster now than ever before. The rate of change was further spurred by the COVID-19 pandemic. Global lockdowns and quarantine regimens forced consumers and businesses to evolve how they transact, including an agile and rapid shift toward digital payments amidst working from home and concerns over transmission through traditional, in-person currency exchange and card-based payments.
Adoption cycles in the payment ecosystem were not always at the accelerated pace that we are witnessing today as depicted with the timeline below:
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About Reference Point
Reference Point is a strategy, management, and technology consulting firm focused on delivering impactful solutions for the financial services industry. We combine proven experience and practical experience in a unique consulting model to give clients superior quality and superior value. Our engagements are led by former industry executives, supported by top-tier consultants. We partner with our clients to assess challenges and opportunities, create practical strategies, and implement new solutions to drive measurable value for them and their organizations.