Case Study

Prioritize Technology Initiatives to Modernize Architecture & Maximize Business Value



Fortune 500 U.S. Bank & Retail Brokerage

Project Overview

The Client sought insight from experienced consultants and subject matter experts to develop a framework to prioritize the technology book of work based on derived business value and the impact on advancing Enterprise Architecture, with a specific focus on legacy middle office architecture that impeded the speed of product delivery. Reference Point documented business and technology architecture issues and created a multi-factor framework as an alternative prioritization mechanism for each initiative. Reference Point also developed an underlying data model linking previously disparate data sets to provide insights and track the ongoing efficacy of the framework.

  • The Client was experiencing major productivity challenges due to complex inter-dependencies in its middle office driven by highly coupled micro-services forming into a monolithic architecture over years of product expansions and integrations.
  • There was a disconnect between the business and technology regarding the prioritizations and fundamental understanding of how technology driven initiatives could add business value and the relative urgency/importance of refactoring the middle office architecture to speed up delivery and drive overall business value.


  • Reference Point deployed a team of subject matter experts and experienced consultants with targeted expertise in data and technical architecture, to develop a multi-factor framework to prioritize book of work initiatives based on the extent to which they align to strategic business objectives and modernize middle office architecture.
  • The team assessed individual initiative influence on the ability to achieve key strategic objectives against key dimensions impacting middle office architecture, including architectural debt, technical debt, API Patterns, Enterprise Data, Operational Risk, Economics and People.
  • Reference Point also created a heatmap diagram documenting the architectural components that should constitute the Target State architecture along with providing detailed findings and recommendations regarding approaches to modernize middle office architecture.


  • Developed using Reference Point’s expertise and leadership, this multi-factor framework provides a mechanism for data-driven prioritization of current and future initiatives based on both their impact against top business issues and their net contributions to modernizing core components of Enterprise Architecture.
  • The underlying data model backing the Middle Office Refactoring Framework provided new insights into areas of contention and a better overall understanding of architectural complexities, while simultaneously providing a mechanism to track the ongoing efficacy of the framework as book of work initiatives move from planning through to completion.

End-to-End Services, Working Together.

Strategy. Risk. Data. Technology. Reference Point evaluates critical elements all together to build cohesive, lasting value for financial services clients.

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