Strategy & Operations Expert
Suresh Gupta is a Subject Matter Expert at Reference Point with extensive experience developing and implementing target operating models for financial services firms. His expertise spans across many disciplines including Lean Six Sigma, Payments, Wealth Management, CRM/Knowledge Management, Technology Strategy, Shared Services, Sourcing, and Operations Strategy. His clients have included major money center banks, credit card networks, outsourcing vendors, and wealth management firms.
Prior to Reference Point, Suresh held several senior executive positions in consulting as well as in industry, including roles as a Partner at both PwC and Capco. In industry, he established and managed process improvement teams at Citicorp Investment Bank and Bankers Trust.
In addition to Reference Point, Suresh is an adjunct professor teaching Operations Strategy at Baruch College (Executive MBA) and Lean Transformation at NYU (Technology and Management). Suresh holds a Ph.D. in Operations Management from Union Graduate School, an M.S. in Industrial Engineering and Operations Research from Syracuse University and a B.S. in Electrical Engineering from Punjabi University.
We understand complexity firsthand and have successfully navigated the challenges faced by global financial services firms. With our diverse skills and experience, we deliver innovative solutions while maximizing target performance and minimizing disruptions and risk.