Caroline Ritter is a Consultant at Reference Point with experience in strategy and business transformation, enterprise technology implementation, project management, and risk management in the financial services industry. She has assisted senior executives at Top 10 US banks and GSEs in navigating their unique challenges to transformation in order to create strong efficiencies across complex business and regulatory environments in the digital age. Her diverse background includes target operating model and framework design, third party risk management program development, cybersecurity maturity assessments, Agile implementation, and BSA / AML regulatory compliance work.
Caroline joined Reference Point after 3 years at a global consulting firm where she worked on a variety of engagements to help clients in the financial services industry identify and achieve their business objectives. Caroline developed and implemented an Agile-based workplan detailing key milestones to design, build, and test automated risk management functions. She led project management activities for the creation of a 1LOD risk and control target operating model aligned to digital transformation. Additionally, she collected business requirements and developed user stories for an enterprise application implementation. While at Reference Pont, Caroline has provided strategic program management support for critical initiatives in the merger integration of two leading financial institutions. Caroline has been recognized for her commitments to producing high-quality deliverables and providing exceptional client service to ensure project and company success.
Caroline was a Global Business Fellow at Georgetown University, where she graduated from the Walsh School of Foreign Service with a Bachelor of Science in Foreign Service and a concentration in International Business and Diplomacy. Outside of work, Caroline enjoys writing, trying new recipes, and spending time with her Golden Retriever named Pax.
We understand complexity firsthand and have successfully navigated the challenges faced by global financial services firms. With our diverse skills and experience, we deliver innovative solutions while maximizing target performance and minimizing disruptions and risk.